Legal
Privacy Policy
Our commitment to your privacy
Ashlar Lending (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal and financial information you share with us. As a mortgage brokerage, we handle sensitive information, and we take that responsibility seriously. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
This policy applies to information collected through our website and in the course of providing mortgage brokering services.
Information we collect
Depending on how you interact with us, we may collect:
- Contact information such as your name, address, email, and phone number.
- Financial information you provide during a loan inquiry or application, such as income, assets, debts, and employment.
- Information about the property involved in a transaction.
- Information you submit through forms on our website or our application portal.
- Technical information automatically collected when you visit our website, such as your IP address and general usage data.
Some information is collected directly from you, and some may be gathered from third parties such as credit bureaus or verification services as part of processing a loan inquiry, with appropriate authorization.
How we use your information
We use the information we collect to:
- Respond to your inquiries and provide the services you request.
- Evaluate, process, and place mortgage loan applications with lenders on your behalf.
- Communicate with you about your inquiry, application, or our services.
- Comply with legal, regulatory, and licensing obligations.
- Improve our website and services.
We do not sell your personal information.
How we share your information
To provide mortgage brokering services, we may share your information with:
- Lenders and lending partners, in order to place and process your loan.
- Service providers who assist us in operating our business, under confidentiality obligations.
- Credit bureaus and verification services, as needed to evaluate an application.
- Government agencies or others when required by law, regulation, or legal process.
We share only what is reasonably necessary for these purposes, and we require our partners to protect your information.
Financial privacy (GLBA)
As a provider of financial services, we are subject to the federal Gramm-Leach-Bliley Act (GLBA) and its privacy requirements. We maintain administrative, technical, and physical safeguards designed to protect your nonpublic personal information. If you end your relationship with us, we continue to protect your information as required by law.
Your California privacy rights
If you are a California resident, you may have rights under California privacy laws, including the California Consumer Privacy Act (CCPA) as amended. Depending on the information involved and applicable exemptions, these rights can include the right to know what personal information we collect, the right to request deletion, and the right not to be discriminated against for exercising your rights.
Note that some financial information handled by mortgage providers is governed by the GLBA and may be treated differently under California law. To make a request or ask about your rights, contact us using the information below.
Data security
We use reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies and website analytics
Our website may use cookies or similar technologies to help it function and to understand how visitors use the site. You can usually control cookies through your browser settings. If we add analytics or advertising tools in the future, we will update this policy accordingly.
Children's privacy
Our services are directed to adults. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top reflects the most recent version. We encourage you to review it periodically.
Contact us
Questions about this page can be directed to Ashlar Lending at info@ashlarlending.com, or by mail at 1100 Melody Lane, Ste 1028, Roseville, CA 95678.